Question 1

How do I get help from SAAF AI?

Accepted Answer

Use the support form on saafaiwork.com/support or email saafaiwork@gmail.com. We read and reply to every message within 24 hours on business days, often under 12.

Question 2

How do I cancel my SAAF AI subscription?

Accepted Answer

Open your dashboard and click Cancel under Subscription, or email saafaiwork@gmail.com from the address on your account. SAAF AI offers a 30-day money-back guarantee on all paid plans.

Question 3

How do I get a refund?

Accepted Answer

Email saafaiwork@gmail.com from your account email and mention the order/subscription ID. SAAF AI honors the 30-day money-back guarantee on all paid plans, no questions asked.

Question 4

My humanization failed. What do I do?

Accepted Answer

Failed humanizations do not consume credits. If a job repeatedly fails, send the input length and the tone you tried to saafaiwork@gmail.com. Most failures are caused by very long inputs (over the plan limit) or non-Latin scripts outside Hindi/Hinglish.

Question 5

Can I get help in Hindi?

Accepted Answer

Yes. Support is available in English and Hindi. Just write in your preferred language and we will reply in the same.

Question 6

How do I report a bug or request a feature?

Accepted Answer

Use the support form with subject "Bug report" or "Feature request". Include screenshots, the browser you are using, and the steps to reproduce. Every report goes to the founders directly.

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